Shipping policy
SHIPPING POLICY
Last Updated: May 2026
Processing & Preorders
The BORN STAR BELT is currently offered on a preorder basis.
Orders will enter production following the preorder period. Estimated shipping for preorder purchases begins on July 1, 2026.
Please note that shipping dates are estimates and may be subject to change due to production schedules, carrier delays, customs processing, or other circumstances beyond our control.
Shipping Destinations
Alyien currently ships worldwide.
Shipping availability and delivery times may vary depending on the destination country.
country.
Delivery Times
Once an order has shipped, estimated delivery times are:
- France: 2–7 business days
- European Union: 5–10 business days
- International: 7–21 business days
Delivery times are estimates only and are not guaranteed.
Tracking Information
Customers will receive a shipping confirmation email with tracking information once their order has been dispatched.
Customs, Duties & Taxes
International orders may be subject to customs duties, import taxes, or additional fees imposed by the destination country.
These charges are the responsibility of the customer and are not included in the product price or shipping cost unless otherwise stated.
Incorrect Shipping Information
Customers are responsible for providing accurate shipping information at checkout.
Alyien is not responsible for delays, lost packages, or additional costs resulting from incorrect or incomplete shipping information provided by the customer.
Lost or Damaged Packages
If your package is lost or arrives damaged, please contact us within 7 days of delivery at:
hialyandra@outlook.com
Please include your order number and any relevant photographs so we can assist you.
Contact
For all shipping-related inquiries, contact:
Alyien
hialyandra@outlook.com